Returns & Exchanges
At Mantech Machinery Spares and Consumables, we stand by the quality of our electronic components and industrial parts with a 30-day return policy for unused items in their original packaging. Please ensure all technical specifications are verified before installation to maintain eligibility for a full refund or exchange.
Initiate Your Request
Contact our technical support team via email or our online portal with your order number and the part numbers you wish to return.
Technical Assessment
Our engineers will review your request to ensure the components have not been subjected to electrical stress or improper installation as per our warranty terms.
Secure Packaging
Once approved, pack the items in their original anti-static bags and protective housing to prevent transit damage to sensitive electronic circuits.
Processing and Refund
After our warehouse receives and inspects the return, your refund or replacement will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing